Comprehensive QFD:
Mazur's acclaimed advanced QFD training manuals

Professional subscribers to the TQM site are entitled to receive one electronic version of the Comprehensive QFD books with their subscription. Please follow these steps.
  1. Become a professional subscriber to the TQM site, click here to subscribe.
  2. Student and faculty subscribers must upgrade to professional subscription.
  3. Email glenn@mazur.net to make your book version selection and you will receive the password to open the Acrobat files below.  Adobe Acrobat Reader 7.0 or higher is required.
  4. Additional versions can be purchased for USD50.00. Please email glenn@mazur.net.
 
Product
Version
  Download and save file.comprehensive_qfd_product.pdf (9.7MB)
Service
Version
  Download and save file.comprehensive_qfd_service.pdf (9.0MB)
Also en Espanol. Please email glenn@mazur.net for details.
Food
Version
  Download and save file.comprehensive_qfd_food.pdf (11.4MB)
Small
Business
  Download and save file.qfd_sme.pdf(3.8MB)