Glenn Mazur - "World's # 1 expert in QFD" & ISO 16355 (Yoji Akao, QFD founder.1928-2016)

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      ISO 16355
        ISO 16355 bibliography
   
On October 24, 2016 Dr. Yoji Akao, co-founder of the QFD and Hoshin Kanri methods passed away. His legacy lives on in the QFD Institute and ISO 16355. He will be dearly missed.
Mazur explains the new ISO 16355 (Click photo to play video) Make your next QFD project great! (Click photo for case study)